Client: Wandle Housing Association Limited

System: Commercial CCTV System

Background

The Wandle Housing Association relies on a robust CCTV system to ensure security and monitor activities within their premises. WLS was tasked with upgrading and maintaining the existing CCTV system to ensure its optimal performance and reliability.

Maintenance Visit Overview

During a scheduled maintenance visit, a WLS engineer performed a comprehensive inspection and upgrade of their commercial CCTV system.

Maintenance Actions Taken

Operational Status Verification

The engineer verified the operational status of all cameras connected to the Network Video Recorder (NVR), ensuring they were online and functioning correctly.

Inspection of Hard Disk Drive (HDD)

The engineer inspected the HDD and confirmed it was in good working order, ensuring reliable storage of recorded footage.

Playback Testing

Playback of recorded footage was tested and found to be satisfactory, confirming the system’s capability to retrieve and display recorded video without issues.

UPS Reliability Check

The engineer tested the Uninterruptible Power Supply (UPS) for reliability to ensure continuous operation of the CCTV system during power outages.

System Configuration Check

All system configurations were checked and confirmed to be correctly set, ensuring the CCTV system operated according to the client’s specifications.

System Time Synchronisation

The engineer synchronised the system time to rectify any discrepancies, ensuring accurate time stamps on all recorded footage.

Camera Cleaning

All cameras were cleaned for optimal performance, ensuring clear and unobstructed video capture.

Results

The maintenance visit by WLS engineers ensured that the client’s CCTV system was thoroughly inspected, upgraded, and maintained. By verifying the operational status of all cameras, inspecting the HDD, and testing the playback of recorded footage, the engineer confirmed the system’s reliability and functionality.

Additionally, by testing the UPS, checking system configurations, synchronising system time, and cleaning all cameras, the engineer enhanced the overall performance and reliability of the CCTV system. 

Upon completion of maintenance, the engineer left the CCTV system fully operational and in a well-maintained condition, providing the client with peace of mind and assurance of continuous security monitoring.

Conclusion

WLS’s comprehensive maintenance services and quick resolution of identified issues our the dedication to excellence in security system management. The successful maintenance visit at our client’s site highlights the importance of regular inspections and timely interventions in maintaining the integrity and functionality of critical security systems.

By ensuring all components of the CCTV system are in good working order and performing optimally, we helped the client maintain a secure and monitored environment, protecting their assets and ensuring the safety of their premises.

 

“Our customers tell us it’s our people that set us apart.”