About Us

Established in 1983 and previously known as West London Security, WLS has a passion for creating safe space.

We have built an enviable reputation

Our people are known for delivering integrated access control, video surveillance, fire and intruder detection, electric gates and IRS which are all backed up by the highest possible levels of pre and post-sales support.

We only recruit engineers and technicians of the highest calibre.

WLS ensures customers achieve maximum benefit from their electronic fire and security systems, from small scale installations such as the replacement of a fire alarm system at an exclusive Private Member’s Club in Mayfair, through to the installation of HD video surveillance systems at the London Olympic Stadium and within the National Archives building in Kew.

“Our customers tell us it’s our people that set us apart.”

Get in Touch

Get to know WLS

Jeremy Ewen

Jeremy Ewen

Managing Director

Our hands-on managing director established WLS more than 35 years ago. Jeremy is focused on keeping pace with the latest trends in fire safety & building security technology.

Melanie Loton

Melanie Loton

Fleet Manager

I am responsible for looking after 40+ vehicles in an ever growing fleet, which is a reflection of the growth of WLS. I feel we are pioneering fleet management in our use of plug in hybrid vehicles, utilising the growing infrastructure of charge points around the country whilst simultaneously reducing our carbon foot print. I am proud to be part of the WLS team, where not only our service but our people set us apart.

Samantha Price

Samantha Price

Operations Manager – Gates and Fire

Since starting with WLS over 7+ years ago, I have been fortunate enough to be a part of the company’s growth and expansion and have risen to the role of Operations Manager. I oversee all Fire related works for local authorities and I also coordinate the installation and service work within our automated gate division - working alongside a team of 7 engineers. We pride ourselves on our customer service!

Aishah Khan

Aishah Khan

Sales Coordinator

As the sales coordinator I manage the Sales team by qualifying and delegating incoming sales enquiries, together with providing any support the sales team require to ensure productivity. This allows them to spend more time selling our specialist services. Alongside our MD, Jeremy, I also deal with the marketing of the business, liaising with our external agency and maintaining a constant flow of interesting articles and case studies on our website. Our sales team is the pinnacle of WLS and a pleasure to be a part of.

Jason Jeffery

Jason Jeffery

Sales Director

Jason has been our sales director for more than 20 years and has been a key figure in driving our growth, particularly in the construction sector.

Matthew Barlow

Matthew Barlow

Service Manager

I oversee reactive and PPM visits for the fire & security division, co-ordinate with our sales and installation teams and liaise directly with our valued clients ranging from local domestic to large, city-based commercial premises’. The knowledge built as an engineer myself has been vital in the transition from field to office, a role I am very proud to have here at WLS.

Carol Foster

Carol Foster

Business Development Manager

I’ve been with working at WLS for 2 years now and during that time I have developed my selling skills in all things fire and security related. Over this time, I have had a particular emphasis on service and maintenance works, ensuring our clients have a reliable service to keep their premises safe

The WLS Guarantee – Creating Safe Spaces

* First Time Fix or Solution Provided Every Time *

We strive to be the World’s Leading Security Company, with an uncompromising focus on customers and the solutions we deliver. Our WLS team knows how important it is to create safe spaces you can trust, whether for your family home or business. 

With over 30 years of experience in the industry, our expert team have closely followed the latest trends and developments in security technology. From our first installation to where we are now, our customers have always been our focus – providing an effective and high-quality result consistently. We’re proud to offer our unrivalled WLS guarantee to each of our customers. 

We will arrive in the time slot specified.

We treat our customers as we wish to be treated ourselves.

We will act professionally at all times, arrive on time, smartly dressed in uniform.

We will do our work quickly and without fuss.

Once the work is completed we will ask you to review what we have done to ensure you are happy with the results.

We will leave the site clean and tidy.

We guarantee a first-time fix or to provide a solution on every call out.

We fix 90% of problems first-time.

If we can’t fix the problem the first time, we will propose a solution and deduct the call out charge from the cost.

If we cannot propose a solution we will refund the call out charge.

We guarantee transparency in our pricing.

We provide a full breakdown of costs with every quotation.

We will get your approval for any additional work required to ensure you are kept up to date throughout the installation.

We will answer the phone within 10 seconds.

We will deal with all enquiries quickly and courteously.

We will follow up with you when we have agreed to do so.

We will specify the best solution to meet your needs and budget.

We only install systems that are reliable and easy to use.

We will install the solution to the very highest standards.

All our systems come with a 12-month part and labour WLS guarantee.

We will offer a free service 6 months after installation to ensure all is in working order.