Residential Door Entry Systems & Wireless Intercom Repair & Installation London

WLS is the leading a Door Entry System Installer for London

WLS has been installing, maintaining and repairing electronic door entry systems and wireless intercom systems in London and Surrey for more than 40 years. We are the experts in wired and wireless door entry systems for offices, business premises, apartments, homes, sports centres, industrial parks and gated estates.

Whether you need a basic door buzzer, wireless gate entry with lock release for your home, or a full video entry system with key fob, we can help. We also provide intercom repair, servicing, modernisation, and upgrades.

Serving London for over 40 years

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    24/7 Residential Door Entry & Intercom Installation & Repair Services in London

    WLS is the leading a Door Entry System Installer for London
    • 24/7 Door Intercom Installation & Repairs

    • Serving London for over 40 Years

    • Over 5,000 of Happy Customers

    • Emergency call-out available

    • Trusted by home owners & landlords across London, Surrey & Kent

    WLS has been installing, maintaining and repairing electronic door entry systems (including video intercoms) in London and Surrey for more than 40 years.
    We are the experts in wired and wireless door entry systems for apartments, homes, offices, industrial parks and gated estates.

    We provide Video intercom install and repair services in London

    Whether you need a basic door buzzer system, an entry system with lock release on your gate, or a full video doorbell intercom system, we can help 24/7.
    We also provide door entry system repair, servicing, modernisation, and upgrades.

    Serving London for over 40 years

      By submitting my data I agree to be contacted

      40+ Years Of Phone And Video Door Entry Systems Expertise

      London intercom repair and install

      Installing video intercom door entry systems are an increasingly popular security feature for many residential buildings. Also known as ‘door entry phones’, these door entry intercom systems are commonly used in blocks of flats and other private residences.

      Intercoms are also found in other areas where access needs to be restricted but a full access control system is not appropriate, for example in hospital wards and private gated estates.

      WLS has been installing, maintaining and repairing residential and commercial door entry systems for more than 40 years, in all kinds of premises and in every type of configuration.

      If you are looking for a residential door entry system for your London home or apartment block, get in touch. Our expert security access and door entry installation team will guide you through our options.

      We regularly install key fob system and repair intercoms in buildings across Knightsbridge, Mayfair, Chiswick, Hammersmith, Barnes, Kensington, Chelsea, Holland Park, Earls Court, Marylebone, Westminster, Fulham, Battersea, Balham and Putney.

      Concierge Intercom Systems

      Large blocks of flats and high-end residences may also include concierge door entry intercom systems. This provides a porter or concierge with an audio or video intercom link to the individual flats as well as to the main entrance.​

      PSTN & Wireless Door Entry Systems

      Where cabling is difficult or impossible to fit, PSTN (public switched telephone network) or wireless door entry systems can be installed. These are popular options in historic and listed buildings where there may be space, planning or conservation constraints to consider.

      Access Control Systems With IP Integration – Be in whilst you’re out!

      IP based intercom systems can be combined with access control systems to provide the complete security package with remote access for live video and playback via mobile or tablet. WLS can install fully programmable IP systems using Cat 5 cabling, letting you link your door entry system to your wider computer network.

      Our door entry units can be integrated with access control systems so that tenants or building users admit themselves using either a fob or access card or advanced biometric fingerprint recognition reader. It’s an added level of security and more secure than issuing keys, since fobs or cards can be deactivated when a tenant or other building user moves on.

      WLS is an approved installer of Comlit, Urmet and BPT intercom systems.

      Door Entry Intercom Systems We Install

      WLS is a long-established, approved installer of Comelit wireless intercoms, Urmet and BPT intercoms, the leading manufacturers of security door entry systems.

      In addition, we can install easy-to-use touch screen door entry monitors and video panels, with or without lock release. Our entry panels are also available in a variety of finishes, including polished stainless steel, to fit in with the design and style of your premises.

      Our engineers are also licensed to install and service Dahua, BPT, Teleguard, GSM, Comelit, Hikvision and Videx residential intercom door entry systems. 

      Video Intercom and Door Entry Styles we offer

      Custom-design Door Entry Systems

      We’ll work with you to fully understand your needs and design, install and maintain the ideal door entry system for your premises. We take access for all seriously, and our entrance panels are fully DDA (Disability Discrimination Act) compliant. As with all our security options, we offer attractive leasing finance facilities. We offer door buzzer entry systems of all types, to suit a range of customer security needs.

      WLS are London's door intercom repair and servicing experts

      Wireless Intercom Repair & Servicing

      In addition to our phone entry system & intercom installation services, WLS also provide door entry system repair & maintenance across London and the South-East. We offer repair for Comelit, Dahua, Urmet, BPT, Teleguard, GSM, Hikvision and Videx Intercoms. So, whether you have an unresponsive Comelit intercom on your apartment block, a cracked screen on your home’s video intercom, or a faulty buzzer or the lock release on your office’s wireless entry system, we can help.

      We provide expert intercom repair and house intercom repair in London and the surrounding areas, to ensure that your home is always safe.

      As part of the installation process we will draw up a comprehensive maintenance plan for your system, which you can take up upon completion as an optional extra. Contact us on 0208 676 4300.

      Door Entry Intercom System London FAQs

      We have installed many door entry system across London and the South-East. The most basic electronic door entry system we offer simply allows speech between someone wanting to gain access through a controlled door and a person inside the building, who can then admit the caller by pressing a button. These entry phone systems are commonplace but there are many other technologies available depending on your exact requirements.

      These include concierge intercom systems for door entry systems for flats, handset to handset phone intercoms, audio video entry systems, telephone based door entry, wireless door entry systems, and networked door entry systems. Our partners BPT, Urmet and Comelit manufacture a range of door entry systems including intercom handset systems and audio video phone security systems to meet every need.

      Whatever the technology, WLS can install all entrance panels, door entry units, cabling and connectors, leaving you with a quality door entry system that meets your specific security requirements.

      Video security systems include the same audio link as regular intercoms for door access control whilst also establishing a visual link so the occupant can both talk to and see the caller. High definition video and high quality audio makes the identification of visitors easy night or day.

      PSTN door entry security systems are simple to install, using little more than a telephone line connection to the front door entrance panel. Wireless door entry systems can use an existing wireless network or a dedicated one can be installed.​

      WLS (West London Security) partners with several leading door entry systems manufacturers to provide the door security system most appropriate to your requirements.

      Comelit door entry systems allow us to select and install a wide range of internal and external panels, units and handsets. We can deliver & install high quality Comelit intercom systems with with high definition audio and video.

      BPT door entry systems follow a similar path of providing high quality phone handsets, panels and video screens to allow us to integrate BPT intercoms with a secure BPT door entry system.

      We install and maintain analogue, digital, video and wireless intercoms across the London, Surrey, Kent, and Sussex areas. Our door entry specialists are out daily installing and repairing door entry systems for flats, private luxury apartments, private houses, commercial offices, industrial estates, nightclubs, restaurants, schools, hotels, gyms, etc. 

      Yes, we offer door intercom system repair, service, and maintenance contracts for residential buildings (blocks of flats and apartments), commercial premises and retail premises.

      A door entry system typically refers to a basic system that allows individuals to gain entry into a building or a specific area by interacting with a doorbell, intercom, or similar mechanism. It often involves a simple method of identifying visitors and granting them access, such as pressing a button to notify someone inside to unlock the door manually.

      On the other hand, access control is a broader term that encompasses a range of security measures designed to regulate and manage who can enter a building or specific areas within it. Access control systems can include various technologies such as keycards, biometric scanners (like fingerprint or iris scanners), keypads, or even smartphone-based systems. These systems are typically more sophisticated than basic door entry systems and provide greater control over who is granted access, when they can access certain areas, and may also include features for logging entry and exit times for security purposes.

      A door entry system is a building access solution you can have installed at an entryway to manage access to and out of a property, as well as within the property. Door entry systems give you full control over who can enter a room or building, by verifying the individual’s identity. 

      IP door entry systems are used by both commercial and residential properties. Tenants can use IP door entry systems to communicate with visitors seeking to access their property through intercom, and tenants can choose to remotely unlock the door or gate for them. An IP door entry system connects directly to network cabling. Often, commercial sites will have existing network cabling in their premises which we can easily connect to. If there is no pre-existing cabling network, we can and often do, supply, install, and run our own network cabling. 

      Yes. Our door entry systems all have an automatic lock release feature that enables the recipient to open the door remotely. Our door entry systems also allow keyless entry, using a key fob or key code on the keypad.  

      Our engineers mainly repair intercoms made by Comlit, BPT and Paxton. However, if you have a broken intercom at your office, home or apartment blocks, are experienced team will still be able to help. 

      Yes, we fix all analogue (audio only) and digital (audio and video) intercoms. Many of London’s properties have fairly old systems which can be upgraded and modernised if they cannot be repaired.  

      Yes. Our door entry maintenance team carries a full catalogue of spares to carry out the majority of repairs to your door entry system on-the-spot. In some cases, we might need to send away for parts if the brand of door entry system is obscure or old.  

      Your residential door entry systems should be serviced twice a year to ensure they maintain full working order. 

      Door entry systems, when installed properly, should not malfunction. However, even the best door entry systems can show signs of wear and tear over time, and will need servicing and maintenance. Broken wire, loose connection, dropped voltage in system, faulty handset, door buzzer or bell not working, water damage, vandalism, wireless not working, lock release not working, sticky or missing buttons on the door entry keypad, are all faults that can occur in door entry systems, but these malfunctions can be easily repaired by a team of professionals.

      We’ve built our reputation on trust, transparency and clear pricing. We don’t add any nasty extras. The charges for calling out a WLS engineer to service or fix your intercom system are as follows:   

      Call out charge including 30 minutes labour:

      £135 + VAT

      Additional labour per hour:

      £95 + VAT

      Return visit charge, (if required), including 30 minutes labour:

      £100 + VAT

      If you require parts, we will make you aware before we fit anything.

      Yes, we fix intercoms for gates. Many of our customers live or work in gated communities and commercial estates across London, Surrey, and the South-East. We have a highly experienced team of service engineers who can fix your residential intercom. We recommend getting your intercom serviced before it needs fixing. The last thing you need is to have the hassle of fixing a broken intercom. It is much easier, and cheaper, to keep maintaining your intercom system and ensuring it is always in working order. 

      The WLS Guarantee – Creating Safe Spaces

      * First Time Fix or Solution Provided Every Time *

      We work hard to be the UK’s leading safety, security and door entry company, with an uncompromising focus on our customers and the solutions we deliver. The WLS team knows how important it is to create safe spaces you can trust. Our quality intercom systems give you the peace of mind to know that your residential property is well protected against unauthorised visitors.

      With over 40 years of experience in the door entry systems, our expert team have closely followed the latest trends and developments in security and technology. We are the leading London door entry and intercom installers.

      London Intruder Alarm & Security Specialists


      From our first intercom installation to where we are now, our customers have always been our focus. Our clients know that they can rely on us to consistently provide an effective and high-quality result. We are proud to be a company you can trust, and we guarantee that your door entry repairs and servicing will be done right.

      We’re proud to offer our unrivalled WLS guarantee to each of our residential customers.

      We will arrive in the time slot specified.

      We treat our customers as we wish to be treated ourselves.

      We will act professionally at all times, arrive on time, smartly dressed in uniform.

      We will do our work quickly and without fuss.

      Once the work is completed we will ask you to review what we have done to ensure you are happy with the results.

      We will leave the site clean and tidy.

      We guarantee a first-time fix or to provide a solution on every call out.

      We fix 90% of problems first-time.

      If we can’t fix the problem the first time, we will propose a solution and deduct the call out charge from the cost.

      If we cannot propose a solution we will refund the call out charge.

      We guarantee transparency in our pricing.

      We provide a full breakdown of costs with every quotation.

      We will get your approval for any additional work required to ensure you are kept up to date throughout the installation.

      We will answer the phone within 10 seconds.

      We will deal with all enquiries quickly and courteously.

      We will follow up with you when we have agreed to do so.

      We will specify the best solution to meet your needs and budget.

      We only install systems that are reliable and easy to use.

      We will install the solution to the very highest standards.

      All our systems come with a 12-month part and labour WLS guarantee.

      We will offer a free service 6 months after installation to ensure all is in working order.

      Our Work