Our Values

World Leading

We aspire to be World Leading in everything we do. This encompasses everything from our behaviour, working environment, and culture to our products, solutions, and processes. We accept that this is a journey and not a destination and seek to continually improve.

Trust and Respect

We respect everyone inside and outside the company as equals and treat others how we would wish to be treated ourselves. We work together constructively to find solutions. We aim for the best results for the company and not the individual or department.

Straightforward

We seek to be straightforward in everything we do. We communicate with clarity, provide solutions that work, and aspire to be the easiest company for our employees, customers, suppliers, and partners to deal with.

Honest

We are truthful in interactions between ourselves, suppliers, partners, and customers. We give honest, constructive feedback to each other in the interest of continuous improvement. We do what we say we’re going to do.

The WLS Guarantee – Creating Safe Spaces

* First Time Fix or Solution Provided Every Time *

We strive to be the World’s Leading Security Company, with an uncompromising focus on customers and the solutions we deliver. Our WLS team knows how important it is to create safe spaces you can trust, whether for your family home or business. 

With over 30 years of experience in the industry, our expert team have closely followed the latest trends and developments in security technology. From our first installation to where we are now, our customers have always been our focus – providing an effective and high-quality result consistently. We’re proud to offer our unrivalled WLS guarantee to each of our customers. 

We will arrive in the time slot specified.

We treat our customers as we wish to be treated ourselves.

We will act professionally at all times, arrive on time, smartly dressed in uniform.

We will do our work quickly and without fuss.

Once the work is completed we will ask you to review what we have done to ensure you are happy with the results.

We will leave the site clean and tidy.

We guarantee a first-time fix or to provide a solution on every call out.

We fix 90% of problems first-time.

If we can’t fix the problem the first time, we will propose a solution and deduct the call out charge from the cost.

If we cannot propose a solution we will refund the call out charge.

We guarantee transparency in our pricing.

We provide a full breakdown of costs with every quotation.

We will get your approval for any additional work required to ensure you are kept up to date throughout the installation.

We will answer the phone within 10 seconds.

We will deal with all enquiries quickly and courteously.

We will follow up with you when we have agreed to do so.

We will specify the best solution to meet your needs and budget.

We only install systems that are reliable and easy to use.

We will install the solution to the very highest standards.

All our systems come with a 12-month part and labour WLS guarantee.

We will offer a free service 6 months after installation to ensure all is in working order.

Our Work

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